Last updated: 31-December-2025
By accessing our website, making a purchase, or otherwise engaging with Charlotte Violins, you agree to our Terms and Conditions (https://charlotte-violins/terms-and-conditions), Privacy Policy (https://charlotte-violins.com/privacy-policy), Returns and Trial Policy (https://charlotte-violins.com/returns-and-trial-policy), Shipping Policy (https://charlotte-violins.com/shipping-policy), and Warranty and Disclaimer Policy (https://charlotte-violins.com/warranty-and-disclaimer-policy).
Eligibility
You must be at least 18 years old to make purchases or enter into binding agreements with Charlotte Violins.
Use of Website
You agree not to misuse the website, interfere with its operation, or use it for unlawful purposes. We may restrict or terminate access at our discretion.
Products & Descriptions
We make reasonable efforts to accurately describe products. However:
- Musical instruments are made of natural materials and may vary in appearance
- Tone, response, and playability are subjective
- Photos are representative only
Minor cosmetic variations do not constitute defects.
Pricing & Availability
Prices and availability are subject to change without notice.
We reserve the right to correct errors in pricing or listings, including after an order is placed.
Orders & Payment Authorization
Orders are not final until payment is authorized and accepted by our payment processors (including Square or Stripe). We reserve the right to refuse or cancel orders for reasons including suspected fraud, payment issues, or inventory availability.
Chargebacks & Payment Disputes
Customers agree to contact Charlotte Violins directly before initiating a chargeback. Unauthorized chargebacks may result in account restriction or refusal of future sales. Evidence may be submitted to payment processors to dispute chargebacks.
Limitation of Liability
To the fullest extent permitted by law, Charlotte Violins shall not be liable for indirect, incidental, special, or consequential damages. Total liability shall not exceed the amount paid for the product.
Governing Law & Venue
These Terms are governed by the laws of the State of North Carolina. Any disputes shall be resolved exclusively in the state or federal courts located in Mecklenburg County, North Carolina.
Changes
We may update these Terms at any time. Continued use constitutes acceptance of changes.